UK Standard Delivery

 We offer free delivery to UK mainland excluding Northern Ireland and Channel Isles.

Orders before 2 Pm are shipped on the same day and delivered within 3 working days from date of purchase [excluding Weekends]. e.g. If you order on Wednesday your goods will be delivered by the following Monday.

UK Standard Delivery is free for all orders above £29.99, exept for items on clearance or sale. Your order will be sent out via Royal Mail, so if you miss delivery, you'll be able to collect your item from the nearest Post Office.

Your order can be delivered any time between 7am and 9pm and a signature may be required on receipt.

If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how and where you can pick it up. Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.

Next Day Delivery (UK only)

Orders placed before 2 PM are processed for next day delivery, except on weekends. 

Please note we are unable to deliver Saturday so orders processed Friday will arrive Monday. 

We do not deliver on a Bank Holiday so please be aware of any impending ones when you order.

The cost of Next Day Delivery is £5.99

Our carrier will deliver your parcel between 7am and 9pm. A signature may be required on receipt. If you are not around to accept your parcel the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up.(please note: special delivery items will be kept in the nearest Post Office for 7 days only).

Please note: Next day delivery is not available for following postcodes: GY1, GY9, HS2, PA61, PA62-75, PA78, ZE2-3, KW16-17, PH30, PH41, PH42, PH43-44

International Delivery Information

International shipping is charged on weight and the cost of delivery will be shown to you at the checkout.

Our International delivery services are available for most  countries in the world.

Shipping will be automatically calculated at the checkout page when both the delivery destination and service option is selected.

The summary of delivery timescales and cost are as follows:

Your order will be dispatched via the most suitable carrier, depending on size and weight.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

 Has My Order Been Shipped Out Yet?

As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that it's on its way. From there it should be delivered within the timescale we advertise. If you don't receive your item after that time, please contact our customer service team:

By phone: +44 (0) 208 368 3022

By email: customer-services@towerboots.com